Accessing Kansas City has never been easier. Browse the list of visitor-friendly resources below to make your client’s stay in Kansas City a comfortable one.
Kansas City International Airport
Kansas City International Airport’s amenities include curbside assistance at terminals, ADA-compliant restrooms, visual paging, braille and other accessibility resources for special assistance and special needs travelers. For more information about KCI’s accessibility offerings, visit flykc.com.
Expect an industry-leading accessibility experience at the single terminal at KCI. Amenities include an all-inclusive play area for children and families with special needs, service animal relief areas, nursing rooms and adult changing tables at bathroom facilities. KCI also offers a state of the art simulation room that provides travelers with an in-depth walkthrough of the airport and flying experience before passengers board their plane.
KCI also participates in the Hidden Disabilities Sunflower Program, offering added support to travelers with non-visible disabilities. Passengers can request a complimentary Sunflower lanyard, which signals to trained airport staff that the wearer may need extra time, patience or assistance during their journey.
Kansas City Convention Center
Convention Center amenities include ADA-compliant restrooms, family restroom facilities, Text Teletype and assisted listening devices. The Convention Center’s hospitality room will assist meeting planners in securing any other needed equipment. To speak with the Convention Center’s ADA specialist, call 816-513-2533.
Area Hotels
Ask for your hotel’s ADA coordinator for more information about securing a room that meets your client’s specific needs. For assistance locating a hotel in the metro area, click here.
Transportation
KC Streetcar
The 6.5-mile KC Streetcar is free-to-ride and offers 100% level boarding, meaning anyone using a wheelchair, bike, stroller—anything with wheels—can easily enter and exit the streetcar without worry. Those seeking level boarding should enter through the middle doors of the streetcar.
The RideKC Regional Call Center can connect you with an interpreter and offers translation services in more than 50 languages. To connect with the call center, call 816-221-0660.
Metro Bus Accessibility Program
Passengers with disabilities are eligible for reduced fares with the Kansas City Area Transportation Authority (KCATA). These travelers may ride The Metro at half the regular cost if they are Medicare card holders. One attendant may ride free. The Metro provides lift service for passengers who use wheelchairs every bus route.
For more information about The Metro and its routes, visit kcata.org or call Metro Customer Service at 816-221-0660. A teletypewriter is available at 816-221-0380.
Comparable Paratransit
The Americans with Disabilities Act requires that all public bus systems provide “comparable paratransit” service for persons who cannot independently use the bus service. Comparable paratransit service is a door-to-door service provided by vans or sedans in The Metro ADA service area. Generally, this service area extends three quarters of a mile on each side of regular bus route service. Comparable paratransit service is available during regular Metro service hours. To take advantage of this service, the visitor must be certified as ADA eligible. Agencies providing ADA comparable paratransit service in the metro area are
- Freedom (primarily Kansas City, Mo.): 816-346-0810
- Dial-A-Ride (Kansas City, Kan.): 913-573-8351
- Dial-A-Ride (Independence, Mo.): 816-325-7399
Wheelchair Accessible Taxi Services
- Secure Transport – Kansas City, wheelchair accessible vehicles available: 816-350-1800
- zTrip – Kansas City, wheelchair accessible vehicles available
Alternate Transportation
- Assisted Healthcare Transportation: 913-262-5190
- Budget Taxi: 816-835-7172
- Checker Services: 816-461-8440
- Medical Transport Services (Basehor, Kan.): 913-963-9117
- Mid-America Wheelchair Services Inc. (Lee’s Summit, Mo.): 816-525-2790
- OATS Inc. (Harrisonville, Mo.): 816-380-7433
- Safe Plus Way: 816-361-5992
- Safe Way Medical Transportation (Shawnee, Kan.): 816-631-5992
- Tiblow Transit (Bonner Springs, Kan.): 913-422-5355
Other Services
Interpreters
- Able Hands Interpreting Services: 816-838-HAND
- ASL Connections: 913-209-1123
- Deaf Expression Inc.: 913-268-3323
- Interpretek KC: 913-209-1123
- Nexus Interpreting: 913-220-2333
Personal Care Assistants
- FirstCall HomeCare: 816-373-9688
- CareStaf Inc.: 913-498-2888
Wheelchairs and Wheelchair Lifts
- Chuck’s Mobility: 913-859-0290
- KC Mobility Scooter Rentals: 913-775-1098
- 101 Mobility: 913-533-7717
- Kansas City Home Medical Supply: 816-533-0444
- American Care Equipment: 913-383-3456
Oxygen
- Liveasy Medical Equipment: 816-318-9950
- Kansas City Home Medical Supply: 816-533-0444
Accessible Vans
- Secure Medical Transport: 816-350-1800
Kansas City ADA Assistance Office
For more resources, please visit the Americans with Disabilities Act (ADA) Office.