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Home > City Hall Observation Deck

City Hall Observation Deck

Image of City Hall Observation Deck

TYPE: Free Admission
ADDRESS: 414 E 12th St. Kansas City, MO 64106
PHONE: 816-513-2778
TOLL FREE: 816-274-2222

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Average Rating

2 out of 5 stars (10 Reviews)

Price: Free
Hours: Open 9am-3pm Mon.-Fri. weather & security conditions permitting

View the city from the 30th floor of City Hall. City Hall is the third tallest building in the city. It measures 443 feet from the sidewalk at the north door to the top of the building. Since it's on a hill, it dominates the downtown skyline. When it was first built, it was the tallest building in the state. It remains one of the tallest city halls in the country.

The building, which required 22 months to construct, is considered to have a neo-classic or beaux arts architecture, but is most notable for its art deco details and ornamentation. This is evident in a myriad of interior details, including sculpted brass elevator doors depicting the four major modes of transportation that serve Kansas City; elaborate light fixtures in the lobby and elsewhere; and even custom brass doorknob plates. Outside, at the top floor of the six-story base, windows are replaced with a frieze of relief sculptures depicting the early settlement and growth of the Kansas City area.

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this thing is CLOSED :((


1 out of 5 stars

Unhappy T. - Kansas City, MO

this thing is CLOSED and the people are RUDE!!!!!

Observing tax dollars hard at work or at lunch break


1 out of 5 stars

Camille C. - Kansas City, MO

We planned to go and visit the observation deck during specified hours around 11 am on a Thursday. When we got there, we were informed that we could not go to the observation deck because those who would take us there were on lunch for the next hour and a half and we could come back then if we'd like. But we were informed there is NO GUARANTEE that we could go at that time depending on the availability of an officer. It was a very frustrating experience. Why don't they have a lunch break posted on line? I believe I observed my tax dollars hard at work today or at lunch break. Not worth the trip. They have tours of the new symphony hall on Mon Tues and Sat. I'm only giving them a star because I'm required to give them a star. It was unfortunate that I couldn't read the reviews before going.

Great, free view from City Hall!


4 out of 5 stars

Eric N. - Kansas City, MO

My partners 2 boys ( 12 and 14 ) and I went to City Hall last week, and had a great experience visiting the Observation Deck. We went around 1:30 pm, simply asked at the entry where to go , were directed downstairs where we waited about 10-15 minutes for a guide, and then took the elevator up. After scaling a couple flights of stairs we were there. It's very bare bones, so brush up on your buildings and architecture because there are no signs, but the views were great. We could spot the rollercoasters at Worlds of Fun and the "high rises " in Johnson County . It was a good experience and the price was right. It's worth it to read up a bit on the building because the exterior and lobby spaces have some great features.

Great View!


3 out of 5 stars

D. D. - Kansas City, MO

I read the good and bad reviews but decided to take the tour anyway. We went on a Tuesday and had a great experience. We went thru security and were told to go to the basement to ask security for a tour. Even though the older man at the desk was not very friendly we had a great tour with a college aged security guard. He didn't hurry us and even told us about some of the buildings around city hall. He was a great, laid back tour guide and the kids loved seeing Kansas City from 30 stories up.



1 out of 5 stars

Alyssa S. - kansas city, MO

I have tried to view the observation deck three times. Once was a government holiday, so it wasn't their fault. The other two times I got the run around, until they finally made me walk down the stairs to the basement, where I was told it was closed. A better bet would be to drive to the top of a parking garage.

Risky planning.....


1 out of 5 stars

Tiffany T. - Kansas City, MO

My experience was similar to another review, security must be available to escort you to the observation deck. When asking for a "guide" security was very rude and acted as if we were imposing. We were told no one was available until later in the afternoon, and no one was sure what time that would be. I was very disappointed as I brought out of town guests with me.

Great experience, but idiot staff


3 out of 5 stars

janet R. - kansas city, MO

I think the observation deck is one of KC's hidden gems , but you do have to deal with some pretty unhappy, miserable staff that are out of touch with the general public. If you are a KC resident then it's nothing you probably aren't already used to . Either way, what a great experience to see the city from every direction - a must see . With regard to the staff, just pre-warn your party and smile - BE GLAD THAT YOU DON'T TREAT PEOPLE THAT WAY.

Great Intro to the City


4 out of 5 stars

Julie S. - Kansas City, MO

Viewing the layout of the land from atop City Hall is a great way to orient yourself to Kansas City. There is something interesting to see in all directions!

Want to be treated ruder than you ever before?


1 out of 5 stars

Jean W. - Topkea, KS

You have to have security escort you for a tour. Every single security member we encountered (7) was incredibley rude and made it very clear that it was a terrible imposition. Don't bother.

Fun on top of city hall

No star rating provided.

Tom S. - Prairie Village, KS

I love our downtown and the spetacular view of our city from the top of the 30th floor at city hall downtown Kansas City. This is something everyone should experience.

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