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Accessibility

Accessing Kansas City has never been easier. Browse the list of visitor-friendly resources below to make your client’s stay in Kansas City a comfortable one.

At Kansas City International Airport

  • All high-traffic areas of Kansas City International Airport (KCI) are wheelchair accessible—including the ticketing and baggage claim areas. Elevators are located near each escalator.
  • All KCI parking facilities offer 30 minutes free, and all buses have wheelchair lifts and kneeling capabilities.
  • All restrooms within the terminal buildings comply with Americans with Disabilities Act (ADA) requirements. Attendant care facilities are available throughout the terminals.
  • Text Teletype for the Hearing Impaired (TDD/TTY) telephones are located throughout all three terminal buildings. Each unit is marked with the international symbol for TDD/TTY. All boarding announcements and pages made in the terminals are visible on the electronic signs located on the passenger service level of the terminal buildings.
  • Braille signage exists in most public areas for the sight impaired.
    Wheelchairs are provided by the airlines for their customers. Service can be requested from the airline in advance or at the ticket counter when you check in.

The following airlines provide service at KCI:

Air Canada (888) 247-2262 Terminal A
AirTran (800) 247-8726 Terminal A
American (800) 433-7300 Terminal C
Continental (800) 523-3273 Terminal C
Delta (800) 221-1212 Terminal B
Frontier (800) 432-1359 Terminal A
Mesa (800) 637-2247 Terminal A
Midwest (800) 452-2022 Terminal A
Northwest (800) 225-2525 Terminal C
Southwest (800) 435-9792 Terminal B
United (800) 241-6522 Terminal A
US Airways (800) 428-4322 Terminal A

For more information about KCI, visit FlyKCI.com.

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At the Kansas City Convention Center

Convention Center amenities include ADA-compliant restrooms, family restroom facilities, Text Teletype and assisted listening devices. The Convention Center’s hospitality room will assist meeting planners in securing any other needed equipment. To speak with the Convention Center’s ADA specialist, call (816) 513-2533.

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At Area Hotels

Ask for your hotel’s ADA coordinator for more information about securing a room that meets your client’s specific needs. For assistance locating a hotel in the metro area, click here.

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TRANSPORTATION

Metro Bus Accessibility Program

Passengers with disabilities are eligible for reduced fares with the Kansas City Area Transportation Authority (KCATA). These travelers may ride The Metro at half the regular cost if they are Medicare card holders. One attendant may ride free. All Metro bus stops are accessible stops, and The Metro provides lift service on every bus route.

For more information about The Metro and its routes, visit www.kcata.org or call Metro Customer Service at (816) 346-0310. A teletypewriter is available at (816) 221-0380.

Comparable Paratransit

The Americans with Disabilities Act requires that all public bus systems provide “comparable paratransit” service for persons who cannot independently use the bus service. Comparable paratransit service is a door-to-door service provided by vans or cabs in The Metro ADA service area. Generally, this service area extends three quarters of a mile on each side of regular bus route service. Comparable paratransit service is available during regular Metro service hours.

To take advantage of this service, the visitor must be certified as ADA eligible. Agencies providing ADA comparable paratransit service in the metro area are:

  • Share-A-Fare (primarily Kansas City, Mo.): (816) 346-0810
  • Dial-A-Ride (Kansas City, Kan.): (913) 573-8351
  • Dial-A-Ride (Independence, Mo.): (816) 325-7399

Alternate Transportation

  • Assisted Healthcare Transportation: (913) 262-5190
  • Budget Taxi: (816) 835-7172
  • Checker Services: (816) 461-8440
  • Medical Transport Services (Basehor, Kan.): (913) 963-9117
  • Mid-America Wheelchair Services Inc. (Lee’s Summit, Mo.): (816) 525-2790
  • OATS Inc. (Harrisonville, Mo.): (816) 380-7433
  • Safe Plus Way: (816) 361-5992
  • Safe Way Medical Transportation (Shawnee, Kan.): (816) 631-5992
  • Tiblow Transit (Bonner Springs, Kan.): (913) 422-5355

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Other Services

Interpreters

  • Able Hands Interpreting Services: (816) 838-HAND
  • Deaf Expression Inc.: (913) 268-3323

Personal Care Attendants

  • FirstCall Staffing Solutions Inc.: (816) 373-9688
  • Care Staff of Kansas City: (913) 498-2888
  • Dignitary Healthcare: (816) 318-4777
  • Rental Companies
    • Wheelchairs and Lifts
      • Chuck’s Mobility: (913) 859-0290
      • Kansas City Health Systems Mediquip: (816) 872-3033
    • Oxygen
      • LivEasy Medical Equipment: (816) 318-9950
      • Kansas City Health Systems Mediquip: (816) 872-3033
    • Accessible Vans
      • American Mobility Solutions: (913) 901-8515
      • Handicap Conversions: (816) 471-0305

Kansas City ADA Assistance Office

(816) 513-2533

Helpful Links

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